Contact Us

We’re here to help you match the right power bank to your device, trip length, and climate. If you can’t find what you need on our site, send us a note and we’ll point you to the best resources, tests, or shortlists.

Email: [email protected]

Typical response time: 1–2 business days. For urgent safety concerns (swelling, overheating, recalls), please put “SAFETY” in the subject line so we can prioritize.

How to get the fastest answer

If you’re requesting a recommendation, please include: device(s) and model(s), target fast‑charge mode (e.g., 45W PPS, 65W PD), cable you plan to use, trip duration, expected temperatures, and your weight/size budget. We’ll reference our runtime charts and protocol logs to advise.

Review and sample submissions

Brands may propose units for review; acceptance does not guarantee coverage or a favorable outcome. All reviews follow our Editorial Policy and How We Test methodology. We disclose provided samples.

FAQ

• Do you sell power banks or offer customer support for purchases? No. We’re an independent test and recommendations site. For order issues, returns, or warranties, contact the retailer or manufacturer.
• Can you confirm if my bank is airline‑compliant? Most airlines cap carry‑on batteries at 100 Wh. We verify Wh labels and provide compliance guidance, but final acceptance is at the airline’s discretion. See our travel‑compliance guides for details and regional variations.
• Will you recommend a bank for my exact device? Yes—start with our scenario shortlists and “charges‑for‑your‑device” calculator. If you email us, include your device, cable/charger details, trip length, and climate so we can be precise.